Walk in Tub…?

Walk in Tub…?

We hear it a LOT! “The Entree spa would be PERFECT in my mom and dad’s home!” (Or Aunt’s home, or Grandpa’s home, or MY home) – “Are they available for residential purchase?” Short answer – “Yes!” — The long answer is also Yes”, just be aware of the specs of the tub and the […]

Like Nails on a Chalk Board

Like Nails on a Chalk Board

Oh Mark, you’re so funny… I asked Mark in our customer service department to share a recent service question. Below is his “Hints from Heloise” style response to my request. Legit question. Legit answer. Humorous delivery. Dear Mark, My Entrée (side entry spa) tub makes a noise that it never used to make when the […]

In a Panic…

In a Panic…

No need to panic – really – but….. It can be quite stressful when something doesn’t work as it normally does in your senior care community, and you have a resident who needs attention! Fear not!  MasterCare’s customer service team is always willing to lend a hand with any question you might have about your MasterCare spa […]

It’s Personal

It’s Personal

It’s fairly evident MasterCare spends a lot of time in these posts talking about, and sharing info on Memory Care concerns. Bathing those with Alzheimers and Dementia are of HUGE importance to MasterCare. A large part of our customer base has seen marked growth in this sector. It’s more than that… But more than the […]